How to fix HP Officejet Pro 9023 Printer’s Offline to Online issues

HP options Pro 9023 printer is one of the best options for printing. However, sometimes you might find certain issues with this printer. When it comes to problems, one of the common problems is the printer getting offline. Fixing HP Officejet Pro 9023 printer offline issue is not a big task. You can do it easily and quickly using the method explained here.

The reason why HP Officejet Pro 9023 Printer is Offline  

HP Officejet Pro 9023 is a good printer with several amazing features. However, like any other electronic gadget, it might also show some problems. Harsh usage and mishandling can affect printer performance negatively. Thus, finding out the root cause behind the problem will help you avoid this problem in the future.
As a result, before moving on to the methods to fix the printer offline issue, let’s check out the causes or reasons behind this problem.
• Connectivity issue between the devices
• Outdated printer driver
• Issue with the spoiler
• Improper printer settings
• Software or hardware problem

Step 1: Primary steps to fix HP Officejet Pro 9023 Printer is Offline to Online issues

If the HP 9023 printer is offline, then there are some primary steps that you’ve to do. The primary steps are:

  1. Activate your Windows or Mac computer and click- Devices and Printers.
  2. Choose HP Officejet 9023 printer offline and click on the printed offline icon.
  3. After that, select the offline mode and choose the Printer option.
  4. Now, reset the HP 9023 printer offline option.
  5. Finally, check whether the offline problem is fully fixed.

Step 2: Use Troubleshooter

Troubleshooting is a process done for fixing the technical problems associated with the printer. Thus, running a troubleshooter will help you fix the HP 9023 printer offline issue. The standard method to run troubleshooter is:

  1. Power up the computer and click – start.
  2. Open the run command box and type- troubleshooter in the search bar.
  3. Continue and choose the option- Hardware and Sound.
  4. Click on the displayed option- troubleshooting and choose- Use a Printer.
  5. Proceed, finish the process and check whether the problem is fully fixed.

Step 3: Power Cycle HP Officejet Pro 9023 Printer

This is the third method for resolving the HP 9023 printer offline problem. If the above-mentioned methods fail to fix the problem, you can try this one. The standard guidelines to run this method are:

  1. Deactivate the HP Officejet Pro 9023 printer.
  2. Unplug the USB cables from the printer.
  3. Check and ensure the cables do not have any problem.
  4. Now, wait for some time.
  5. Reconnect all the USB cables to the HP printer.
  6. Activate the printer and ensure the issue is fully solved.

Trying out the above-mentioned methods will help you fix the printer’s offline problem. However, if you feel any confusion or doubt or need more clarification on this, contact us. We will help you with the necessary guidance.

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