HP Envy 7640 Troubleshooting
The HP Envy 7640 printer is compatible with printing, scanning, copying, and faxing. However, it might show certain issues. You do not have to worry as HP Envy 7640 troubleshooting is simple. Here, you will get the method for solving some problems associated with HP 7640 printer.
HP Envy 7640 Printer Offline Error
The procedure for solving HP Envy 7640 printer offline error is:
- Access the HP Envy 7640 printer and reboot it.
- Now, move on to the computer and reboot it.
- After that, power off the wireless router.
- Wait for some time and power up the wireless router.
- Now, the HP Envy 7640 printer will convert to online mode.
- If the HP 7640 printer fails to convert to online mode, then go to the computer.
- Search and access the section- Devices and printer.
- Your Envy printer name will be on the device screen, choose it.
- Now, right-click on the Envy printer name.
- Select the option – Use Printer Online from the list of options.
- The HP Envy 7640 printer will become online.
- Finally, open a document and try printing it with HP Envy 7640 printer.
Contact our tech experts for additional technical guidance if you require it.
HP Envy 7640 Printer not Working
The basic steps for solving HP Envy 7640 printer not working problem are:
- Go to the HP Envy 7640 printer and switch off it.
- Remove the power cable from the Envy printer.
- After a few minutes, plug in the power cable to the Envy printer port properly.
- Then, plug in the other end of the power cable to the electric outlet.
- Power up the electric outlet and HP Envy 7640 printer.
- Move on to the computer connected to the HP Envy 7640 printer.
- Check the installed HP Envy 7640 driver and ensure it is of the updated version.
- If the installed driver is not of the updated version, then remove it.
- Download the updated version HP Envy 7640 driver.
- Open the updated version driver setup file and proceed with the wizard steps.
- Finish the driver installation and access a file on the computer.
- Print the file to ensure the HP Envy 7640 printer is properly working.
If still, the HP Envy 7640 printer is not working, then contact our technical team.
HP Envy 7640 Printer Won’t Scan
The procedure for fixing the HP Envy 7640 printer not scanning problem is:
- Check the connection between the HP Envy 7640 printer and the computer.
- Ensure that the connection is stable.
- Switch off the HP Envy 7640 printer and disconnect the USB cable from it.
- After some time, connect the USB cable to the Envy printer.
- Connect the USB cable’s other end to the power outlet.
- Activate the power outlet and HP Envy 7640 printer.
- Move on to the computer and uninstall the HP Envy 7640 software from it.
- Download the upgraded version of HP Envy 7640 printer software on the device.
- Run the software setup file and proceed with the on-screen procedure.
- Finish the software installation and run the “system file checker” on the device.
- After that, take a document you want to scan.
- Keep the document on the HP Envy 7640 printer scanner glass.
- Scan the document with HP Envy 7640 printer to confirm the problem is clearly solved.
If you need more details on this, call our customer support team.
HP Envy 7640 Printer Won’t Print
The procedure for fixing HP Envy 7640 not printing problem is:
- Power off the HP Envy 7640 printer.
- Wait for some time and power up the HP Envy 7640 printer.
- Switch ON the computer, which is in connection with the Envy printer.
- Check the connection between the computer & printer and ensure it is secure.
- After that, search for the HP Envy 7640 driver compatible with the computer OS.
- When you find the driver, download it on the computer.
- Run the HP 7640 driver setup file on the computer.
- Carry on with the HP 7640 driver setup procedure shown on the screen.
- Finish the driver installation and stop the print jobs.
- Ensure that the printer paper tray has suitable sheets.
- Insert proper ink cartridges into the Envy printer cartridge slots.
- Check the Envy 7640 printer and ensure it does not have jammed papers.
- After that, open a document you want to print.
- Finally, take print of the same document with the HP Envy 7640 printer.
Call our customer support experts if you need more assistance.