HP Printer Not Responding – How to Fix it?

HP printers are very popular when it comes to printing, faxing, and scanning needs. Most folks use this brand as it is cost-effective and delivers high-quality prints. The HP printers have a wide array of unique and stunning features, which makes the printing job easy.

However, sometimes you might face problems with this printer while printing. When it comes to problems, “HP Printer not responding” is one of the common issues that many folks might have come across.

In such a frustrating situation, looking for the best solutions to solve it is a wise decision.

Now, here in this blog post, we are covering the methods to resolve it.

Have a look!

Why is My Printer Not Responding?

This problem occurs mainly when the computer connected to the printer thinks the printer is offline. Not only this, but also the paper jam in the printer or improper USB cord connection can cause this problem.

Along with these, missing or faulty printer drivers could also cause this problem.

What To Do When My Wireless HP Printer is Not Responding?

If your wireless printer is not responding, then check and ensure the printer is in connection with the wifi network. Then, make sure the wifi network is active and stable.

Reasons Why HP Printer Not Responding Error Occurs

There are several factors due to which this error occurs. Some of them are:

  • Damaged USB cord
  • Improper cable connection
  • Loose connection between the computer and printer
  • Error in the printer software installed in the computer
  • Corrupted or outdated printer driver
  • Insufficient sheets in the printer
  • The empty or improper ink level in the ink cartridge

Methods to Resolve HP Printer Not Responding Problem

Here, we are listing out the standard methods to resolve this error. With the methods given in this post, you will be able to fix the error without any hassle.

Method 1: Check the Connections

Checking the printer connections would be a good decision if your printer is not responding. It’s because this error can occur due to the improper connectivity issue.

Here is the procedure for it:

  • Power off your computer and HP printer. Then, unplug all the cables connected to the printer and computer.
  • Check the cables and ensure they don’t have any faults.
  • Wait for a few minutes and plug in the cables to the printer and computer. After that, activate the computer and printer.
  • Now, try printing.

If still the printer is showing the same issue, then continue to the next method.

Method 2: The Print Spooler Service Rebooting

The Windows device depends on Print Spooler Service to print devoid of any interruptions. Thus, restarting the spooler service can fix the problem.

Now, to reboot the print spooler service, follow the below instruction:

  • Press the keys (Windows and R) on the Windows device. Then, enter the term- services.msc on the shown search bar.
  • Continue and choose the Print Spooler option from the list given in the Services window.
  • Double-click on the Print Spooler option and access the Properties section.
  • Now, set “Automatic” as the Startup Type and choose the Start button.
  • If the service is not working, then access the System Status tab and choose- Stop.
  • Continue and wait for a few minutes. Then, choose the Start option again and reboot the system.

If still the problem is not properly fixed, move on to the next method.

Method 3: Ensure your printer is Properly Configured

The simple steps to check whether your HP printer is properly configured are:

  • Move on to your Windows device and access the control panel section.
  • Choose- Devices and Printers and select your preferred printer name.
  • Now, right-click on your printer’s name and select- Printer properties.
  • After that, access the Ports tab and ensure the right port is clearly selected.
  • Finally, select- Apply and choose- OK to save the essential changes.

After this process, try printing with your printer. If you come across the same error again, then try out the next method.

Method 4: The HP Printer Driver Reinstallation

Reinstalling your printer driver can resolve this problem. The instructions for printer driver reinstallation are:

  • Press the Windows and R keys on the Windows device. Then, enter “devmgmt.msc” on the search bar and continue.
  • Select your preferred printer and right-click on it. Then, choose- Uninstall device.
  • After that, tick – “Delete the driver software for this device”. Then, choose – Uninstall.
  • Once the uninstalling process is over, download the latest version printer driver.
  • Run the latest version driver setup file on the computer and follow the on-screen steps.
  • Finish the printer driver reinstallation process.

After installing the updated version printer driver, the printer will start working. If in case, the printer is showing the same error, then use the next method.

Method 5: Make your HP Printer the Default Printing Option

The HP printer not responding problem will occur if your preferred printer is not set as the default option for printing. So, check and ensure it using the following instructions:

  • To begin with, access the Windows device and search – default printer.
  • Choose the option – Change default printer.
  • Then, see the option “Let Windows manage my default printer” and check whether is ON. If ON, then Off it.
  • Now, move on to the control panel section and access the Devices and Printers tab. Ensure to have a green tick in your default printer.
  • Otherwise, right-click on your HP printer and choose the option- Set as default printer.

Now, the HP printer not responding problem on the Windows device will be properly resolved.

Next, let’s look at how to fix the same problem on the Mac device.

Methods to Resolve Printer Not Responding Mac

If you’re facing the HP printer not responding issue while the printer is in connection with your Mac device, then follow the below methods.

Method 1: Printer/Network Connection Resetting

The standard set of procedures to follow for resetting the printer/network connection is:

  • Deactivate the preferred HP printer and activate it after a few minutes. Now, print a page to ensure the printer not responding problem is not there.
  • If the problem still exists, then access the Apple menu. Now, choose the System Preferences menu and move to the Hardware section.
  • Choose- Print & Scan and right-click anywhere on the printer’s windows. Then, select the option- Reset Printing System.
  • Now, choose the Reset option. When the wizard pops, enter the admin ID and security key.
  • Choose the OK option and press the displayed button- Reset.

Once you implement this method, the printer will get properly resolved. However, if in case the problem still exists, then try the next method.

Method 2: Checking the USB Connections

Check and ensure the USB cable connected to the printer is not faulty. If the cables have any problem, consider replacing them with new ones.

  • Plug in the stable USB cable to the HP printer and computer. Then, access the section- System Preferences” on the Mac computer.
  • Now, click on the Hardware option and choose- Print & Scan. After that, wait until the system finds your HP printer.
  • Choose your printer from the displayed list and click on the Add option.
  • Add your printer to the device using the on-screen procedure and print a file.
  • Now, we hope you have got the precise answer to your question.

We Offer 24/7 Support

If trying out these methods doesn’t fix your printer problem, then reach us. We have an expert team who are ready to provide immediate and necessary guidance anytime. Our team is efficient and has years of experience in providing printer support.

We assure your printer problem will get easily resolved with our guidance.

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