HP Printer Issues After Windows 10 upgrade

HP Printer Issues After Windows 10 upgrade
Step 1: Go to the Windows Control Panel

• Firstly, use the Windows 10 troubleshooting tool to fix the issue.
• For that, turn on the computer and click on the Start option.
• Then, go to the Control Panel by scrolling through the options.
• Next, choose the Devices and Printer option from the list of the available options.
• Now, click on the Add or remove devices.
• Once you click on it, the devices connected to the Windows 10 are displayed.
• From the list, choose your printer and click on Remove or Uninstall.
• Now, the printer is disconnected from the Windows 10 device.

Step 2: Disconnect your printer and reboot

• To begin with, ensure that your printer device is active.
• Now, please turn off the printer to power cycle it.
• Next, press the power button on the printer and disconnect all the cables.
• After that, please wait for 30 seconds to reset it.
• Then, reconnect the cables and turn on your printer.

Step 3: Confirm the cables are connected to the printer

• Initially, check if all the cables are securely connected to your printer.
• If the USB cable is not detected, unplug, and reconnect it to the right port.
• In the case of a wireless connection, you can follow the instructions below.
• Firstly, turn on the wireless option on your printer with the control panel.
• Next, confirm the connection with a blue wireless icon.
• Then, run the wireless connectivity test for your printer.
• For that, you can use the Menu option and test the connectivity.
• Finally, follow the instructions on the printer manual to complete the setup.

Step 4: Uninstall and reinstall your printer from the Windows 10 computer

• Initially, choose the Start button on the printer and select the Settings option.
• Then, click on the Devices and then choose Printers & Scanners.
• After that, look for your printer name under the Printers & Scanners option.
• Next, click on Remove device option to disconnect your printer.
• Wait for a few minutes, then again choose the Printers & Scanners option.
• To get the device list in the range, click on the “Add a printer or scanner” option. Your Windows 10 can detect the nearby printers in a snap.
• Once you get the device list, choose your printer name to add it to the Windows. To add the printer manually, select the “Add device” option.

Step 5: Install the recent version of HP printer drivers

It is the most important step to be done when you upgrade the Windows OS. The previously downloaded drivers may not work now due to the compatibility issues. Now, your printer needs a fresh set of drivers to kick start the printing work. Before you download the new drivers, uninstall the old drivers from the Windows 10. Once you have cleared the problematic drivers, follow the instructions below.

Downloading the new drivers for Windows 10 can be done using the following three methods:

• Through the Windows Update
• Download the driver from the installation CD
• Download the drivers right from the website

HP Printer Issues After Windows 10 upgrade

Through the Windows Update:

Sometimes, the Windows update may automatically find the recent driver set for your HP printer. In such a scenario, follow the instructions below.

• To begin with, choose the Start button on your Windows computer.
• Then, click the Settings à Update and Security and wait for the options.
• Next, click on the Check for updates and import the available updated driver.
• Note: It is well and good if the Windows device finds and updates the driver automatically.

Download the driver from the installation CD

• If you have an installation CD, use that CD to download the basic set of drivers.
• Initially, take the driver CD and open the CD tray of your computer.
• Now, load the disc in Windows 10 and wait for the disc to be recognized.
• Then, follow the wizard instructions to download the drivers from the CD.
• Finally, reboot the printer to complete the CD driver download process.
• Note: The driver installation CD contains only the outdated version of HP Printer Drivers.

Download the driver right from the website

• To begin with, open the support page from the Windows 10.
• Then, select the printer model to find the right set of printer drivers.
• Also, choose the OS version and select the suitable driver from the list.
• After that, click on the Download option to initiate the driver download.
• Next, install the driver through the installer and walk through the on-screen instructions.
• In case of any software installation error, feel free to contact the printer technician.

Step 6: Run the available printing troubleshooter

• To begin with, download the printer troubleshooter from the website.
• If you already have the software, open it to run.
• For downloading the drivers, type the “Printing problem in” in the search box.
• Then, wait for the options list where you have to select the Troubleshooter.
• Once you have downloaded, click on the Open and follow the on-screen instructions.

Step 7: Remove the pending print jobs from the Print Spooler.

• Initially, use the search box on the taskbar to choose the Services.
• Then, choose the Standards tile and double-tap on the Print Spooler service.
• Here, select the Stop option and click on Ok.
• Next, locate and delete the pending files on the print queue.
• Then again, select the Services and go to the Print Spooler.
• After that, choose the Start à Startup Type à Automatic.
• Finally, click on Ok and close the window.

Need more help? Our printer experts are here to deal with all your printer issues. Feel free to explain what you face with your printer. Now, we offer a quick solution that clears any issue. We never believe in temporary solutions for any printer issue. That’s why our experts strive to offer only permanent solutions.